1. Introduction Riddhista (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and use our e-commerce website, accessible at www.riddhista.com. By accessing our website, you agree to the collection and use of your information in accordance with this policy.
2. Information We Collect We collect the following types of information:
- Personal Information: When you register, place an order, or interact with our services, we may collect personal details such as your name, email address, phone number, shipping address, billing address, and payment information.
- Non-Personal Information: We may collect non-personal data such as your IP address, browser type, device information, and browsing activity on our website.
- Cookies: We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information We may use your information for the following purposes:
- To process transactions and manage your orders
- To improve our website and services
- To send you updates, promotions, and marketing communications (with your consent)
- To respond to your inquiries and provide customer support
- To prevent fraudulent transactions and ensure the security of our platform
- To comply with legal obligations
4. Sharing Your Information We do not sell your personal information to third parties. However, we may share your data with:
- Service Providers: We may engage third-party vendors (e.g., payment processors, shipping companies) to facilitate our services. These service providers have access to your data only to perform specific tasks on our behalf.
- Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order.
5. Data Security We implement reasonable security measures to protect your information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Object to the processing of your data in certain situations
- Lodge a complaint with a data protection authority if you believe your privacy rights have been violated
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@riddhista.com